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NHS 111 Service Advisors


HUC Healthcare have a great opportunity for NHS 111 Service Advisors to join our NHS 111 Team!

As an NHS 111 Service Advisor you will be answering a range of telephone calls and assessing the needs of patients using a pathway to provide basic advice, or signpost them to the best service for their needs. You will be required to obtain and log information accurately and communicate with patients clearly. After 6 months as a successful NHS 111 Service Advisor you will have the opportunity to work your way up and obtain a full pathways license in order to become a NHS 111 Health Advisor.

HUC Healthcare will provide all training and support on site through a dedicated training team working with you to achieve your next step in healthcare.

What skills and attributes are we looking for in our NHS 111 Service Advisors?

  • A good general standard of education (GCSE Grade C or above, including English) or equivalent relevant work based experience
  • Excellent communication skills and telephone manner
  • Good keyboard/computer skills
  • Ability to work quickly and accurately under pressure
  • Excellent attention to detail
  • Willingness to progress from an NHS 111 Service Advisor to NHS 111 Health Advisor

What HUC Healthcare offer:

  • Competitive Salary pay rates between £8.91 - £10.68 per hour, depending on shift times
  • Comprehensive Pathways training course
  • Generous holiday entitlement
  • NHS Pension Scheme
  • Advantage of registration with NHS discounts


HUC is an equal opportunities employer and positively encourages applications from suitability qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.

Any offer of employment will be subject to satisfactory references and a satisfactory Enhanced DBS Disclosure.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.


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